Refund Policy

Last updated: November 2026

We want you to be happy with TradeThink. This policy explains trials, cancelling and how to get a refund.

1. Free plan and free trial

The Free plan costs nothing. When a free trial of a paid plan is offered, you are not charged until the trial ends. Cancel before the trial ends and you pay nothing.

2. Cancel any time

You can cancel a monthly or yearly subscription at any time from Settings in the app, or by emailing us. Cancelling stops future renewals. You keep paid access until the end of the period you already paid for, then your account moves to the Free plan and your data stays in place.

3. 14-day refund

If you are not satisfied, contact us within 14 days of a payment at [email protected] and we will refund that payment in full. This applies to monthly, yearly and Lifetime payments.

4. After 14 days

After 14 days payments are not refundable, except where the law requires a refund or where we cannot provide the service you paid for because of a problem on our side.

5. Renewals

Renewal payments are also covered by the 14-day refund if you contact us within 14 days of the renewal date.

6. How refunds are paid

Refunds are sent to the original payment method through our payment provider Whop. They usually appear within 5 to 10 business days, depending on your bank. When a refund is issued, paid access ends.

7. Duplicate or wrong charges

If you were charged twice or by mistake, email us and we will correct it quickly, whatever the date of the charge.

8. Chargebacks

Please contact us before opening a dispute with your bank. We can usually fix billing problems faster, and a dispute may pause your account while it is reviewed.

9. Contact

Email [email protected] with the email address on your account and the payment date.